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  • DATA管理咨询公司做的PPT“项目致胜之道”简介
  • DATA管理咨询公司做的PPT“项目致胜之道”

    The Route to Project Success

    Developed for Effat College, January 2003


    Data Management Consultancy
    CONTENTS
    Introduction:
    Facts and Figures about IS success and failure
    What is an Information System strategy

    Understanding different types of IS projects

    Project success and failure
    SESSION ONE
    Introduction:

    Facts & Figures about IS project failures

    Defining Information Systems Strategy

    Project Success and Failures: Statistics
    The Robbins-Gioia Survey, USA.  232 survey respondents from different industries including government, IT, Communications, financial, utilities, and healthcare:

    51% viewed their ERP implementation as unsuccessful

    KPMG, Canada. The survey covered1,450 public and private sector organizations:

    Over 61% of the IT projects that were analyzed were deemed to have failed
    Project Success and Failures: Statistics
    The Chaos report, USA.  The survey covered 8,380 applications through IT executive managers in large, medium, and small companies across major industry segments: banking, securities, manufacturing, insurance and government organizations:

    31% of the projects will be cancelled before they ever get completed

    52.7% of projects will cost over 189% of their original estimates

    Only 16.2% of software were completed on-time and on-budget
    Statistic cont.
     
    The OASIG study, UK.  Sample based on 45 experts employed by universities and consultancies. 

    The bottom line is: 7 out of 10 IT projects “fail” in some aspect.

    Seventy-four percent of all IT projects fail, come in over budget or run past the original deadline... 28 percent of projects fail altogether. Source: The Standish Group

    Every year, $75 billion is spent on failed IT projects in the U.S. Source: The Standish Group

     

    What is an Information System?
    Strategy
    Simple definition
    Knowing where we are now
     Knowing where we want to be
      and knowing roughly how to get there
    Information Systems Strategy


      Session Two

    Let us understand different kinds of IS projects
    WHY DO WE USE IT ?
    Different Kinds of Information Systems
    Some contribute - simple efficiency

    Some contribute - competitive advantage

    Some contribute - relatively little

    Some are purely - experimental
    There is a framework that can help us to organize our thoughts:
    Benefits  What is most important to do
    Resources  What is capable of being done
    Risks  What is likely to succeed
    The Applications Portfolio
    Application Portfolio: Strategic
    Driving Forces:
    Future business or competitive advantage
    External factors (market, competition)
    Change!

    Examples:
    Sales forecasting system / student intake
    A PC-based system used by sales people to capture business new customers
    Links to supplier for Just-In-Time delivery
    Application Portfolio: Key Operational
    Driving Forces:
    Core activities of the business
    If the system fails the business has immediate and significant problems leading to business disadvantage
    High quality and effective data management

    Examples:
    ticketing system in an air-line company
    production scheduling in a manufacturing company
    Application Portfolio: Support
    Driving Forces:
    Performance of specific business tasks
    Productivity or efficiency improvements – mainly economic benefits
    To enable resources (people) to be used more appropriately
    They are NOT critical to the business

    Examples:
    General accounting, personnel record-keeping, expense reporting system, etc.
    Often using spreadsheets and packaged software to satisfy most needs
    Application Portfolio: High Potential
    Driving Forces:
    A new business idea or technology opportunity
    Benefits are unknown
    Need to demonstrate value
    Not too long or too costly
    Prototype

    Examples:
    The evaluation of image processing technology for document management
    The feasibility if using expert systems to model the behavior of competitors
    The Applications Portfolio
    The Applications Portfolio (TQM)
    Is Your Project:
    The Applications Portfolio (TQM)

     


     Session three

    Success & Failure:

    Factors
    Project life Cycle
    Measures
    Why Do IT Projects Fail?
    Categories
    Technology
    Hardware/software/network
    Management
    Organization, project
    People
    Management, users, IT
    Data
    Availability and validity
    40 Critical Success Factors
    Technology Factors:

     

    Ease of use
    Enhancibility
    Current technology
    Proven technology
    Openness of the system (OSI)
    Off-the-Shelf
    CSFS
    Management Factors (organization):

     

    Clarity of business objectives
    Organizational structure
    Internal Communication
    Organization previous IT experience
    IS strategy
    IT standards
    IS champion
    Sufficiency of financial resources
    Government general regulations
    CSFS
    Management Factors (project):

     

    Realistic project objective
    Accurate statement of requirements
    Stable user requirements
    Sufficient time for completion
    Considering hidden costs
    User training
    Technical training
    Project manager
    CSFS
    Management Factors:

     

    Project management methodology
    Use of independent consultant
    Supplier analysis
    Supplier competence
    Client-supplier relationship
    Contract terms
    Piloting the project
    Feasibility study
    CSFS
    People Factors:

     

    Top management IT awareness
    IT managers business understanding
    IT staff technical capabilities
    User maturity
    User acceptance
    User involvement
    Top management support
    CSFS
    Data Factors:

     

    Data availability
    Data validity
    Critical Success Factors Technology Vs. Non-Technology
    Non-Technology
    85%
    Technology
    15%

     

    Project Life Cycle
    Success & Failure
    What is Success?
    Success Measures
    Elements to be considered
    People perception
    Nature of the project
    Phase of the project
    8 Success Measures
    Business feasibility
    Technical feasibility
    On-time
    Within Budget
    System performance
    User satisfaction
    Impact (organization & individuals)
    Actual use

     

    Success Measures &
     Project Life Cycle
    Success Measures
    Synthesis: Project Success Model
    Critical Success Factors
    Project Life Cycle
    Success Measures
    Project Success Model
    How does this apply to YOUR project?
    End
    Data Management Consultancy

    PO Box 244, P.C. 114, Jabroo, Oman
    Telephone + 968 787136
    Fax (968) 607131
     Email: ajawad@omantel.net.om

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