HRM and Staff Appraisal
Staff Performance Appraisal Systems
… the number one American management problem. It takes the average employee (manager or non-manager) six months to recover from it. (Peters, 1989; p. 495)
Most large businesses have staff appraisal schemes.
Even with no formal scheme, judgments are made
benign, beneficial or insidious
about continuity of employment, promotion, reward, redundancy, inclusion/exclusion.
formal policy for systematic, job-related feedback
boss/subordinate appraisal encounters
potential for problems and frustration
Yet companies and participants say that benefit stems from the process.
