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Skills of Interviewing|Powerpoint模板

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  • Skills of Interviewing简介
  • Skills of Interviewing
    Domain
    Key skill & activity for managers & HRM
    Interpersonal communication
    Cognition/information processing
    Perception (selective)
    Problem-analysis & decision-making (managerial behaviour)
    Interview Experience
    What is the best & worst experience that you have had
    As an interviewer
    As an interviewee
    What made these experiences – best/worst?
    What would have prevented & improved the worst experience?
    The interview
    More than just a conversation
    "…. A specialist form of two-way communication conducted for a task-related purpose." (Whetton 1995)
    Expectations and propositions
    Information generated via the interview process provides data for decision-making
    Training enhances performance – both as an interviewer and interviewee
    Types of interview
    Research/information gathering
    Selection
    Counselling/support
    Appraisal
    Development
    Complaint/grievance
    Disciplinary
    Exit
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